Program DELTA:
communicate effectively with the trade unions^©

Aim of the training

• Lead communication between the manager, his employees and the trade unions:
• Understand why and how to win the internal public opinion
• Understand and react effectively to trade union communication
• Control the managerial zone ^©

Duration
2 days

Content
In two days:

• Some essential basics of communication and relationships
• Information flow: How it works
• Listening and being understood
• Human relationships in the social context
• The territory of words: power game and conflict within the company
• Control and management of the managerial zone^© when facing rival powers
• Trade union strategy versus company project
• Introduction to propaganda and counter propaganda techniques
• Exercises on communication and relationships with employees  
• Simulation of strained situations, how to prevent them and how to react to them

Method
A practical approach, based on real-life situations, but also on understanding human phenomena. Knowledge is attained through practical exercises and action

Inter-company sessions
To know the dates of the next sessions, see the training calendar.

Intra-company options
If several persons inside your company are interested in our trainings, we can organize your own session as well.