training to communicate effectively with unions

Training Program DELTA:
communicate effectively with the trade unions©

Aim of the training

  • Lead communication between the manager, his employees and the trade unions:
  • Understand why and how to win the internal public opinion
  • Understand and react effectively to trade union communication
  • Control the managerial zone ©

Duration
2 days

Content

  • Some essential basics of communication and relationships
  • Information flow: How it works
  • Listening and being understood
  • Human relationships in the social context
  • The territory of words: power game and conflict within the company
  • Control and management of the managerial zone© when facing rival powers
  • Trade union strategy versus company project
  • Introduction to propaganda and counter propaganda techniques
  • Exercises on communication and relationships with employees
  • Simulation of strained situations, how to prevent them and how to react to them

Method
A practical approach, based on real-life situations, but also on understanding human phenomena. Knowledge is attained through practical exercises and action

Languages
In French or Dutch.

INTERESTED?

If you require any further information, please do not hesitate to contact us by telephone on 02 534 44 11 or by e-mail frajlick.campus@frajlick.be.

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